Delivery

Pick up from the store

Anybody can come to the store, pay for the chair and pick up the order. 

To deliver chairs in the USA, you'll need to consider the following factors:

1. **Shipping Method**: -

**Freight Services**: For bulk or heavy orders, freight services are cost-effective. Companies like FedEx Freight, UPS Freight, and regional freight carriers offer such services. -

**Courier Services**: For smaller orders, standard couriers like FedEx, UPS, and USPS are suitable. We highly recommend the cheapest service - USPS as their rates are the most attractive on the market for big boxes.

2. **Shipping Costs**: - Shipping costs vary based on the weight, size, and distance of delivery. Using freight shipping for heavy or bulk chairs reduces costs compared to regular courier services. Usually bulky boxes might be charged at $150-300 per box. Think carefully before ordering. Some brands include delivery charge in the price. Speak to manager how to deliver the box in most efficient way.

3. **Packaging**: - Proper packaging is essential to prevent damage during transportation. Consider sturdy boxes or crates, bubble wrap, and padding to protect the chairs.

4. **Delivery Time**: - Choose between standard, express, or same-day delivery depending on customer needs.

5. **Shipping Insurance**: - Offering shipping insurance for high-value items like chairs adds protection against damage or loss during transit. The insurance of the order is being covered by the shipping Company. 

6. **Returns and Handling**: - Have a clear returns and warranty policy, especially if chairs are damaged or defective upon delivery.

7. **Local Delivery Services**: - For local deliveries we use the drivers of the Company to make sure the client receives the product in a perfect condition.Important!

Before sending, all goods are checked and insured for the full cost. Upon receipt of the shipment, you must check the goods directly at the branch of the transport company in the presence of an employee. In case of an incomplete set, shortage of goods or absence of documents (receipt, warranty card - it's a sticker under the chair, etc.), it is necessary to draw up a non-conformity report. If the packaging is damaged or mechanical damage is found on the goods, you must refuse the shipment or make a claim to the transport company. The Transport Company compensates for the damage caused if it was caused through its fault.

Payment

Cash upon delivery

Cash payment upon receipt of goods is possible around certain states (check with the manager for more information). Payment is accepted in USD. As confirmation of payment, we issue you a sales receipt. Zelle, Venmo and other services are acceptable upon the receipt of the product.

Wire or ACH transfer.

Cashless payment is made at the cash desk of any bank branch or from your company's current account. If you choose a cashless payment method, delivery of the order is possible after the funds have been received in our current account.

Cashless payment is made in the following way: after placing an order, the store manager will send you an invoice by e-mail, which you can pay from your smartphone or at the cash desk of any bank branch or from your company's current account. For legal entities, a package of all necessary documents is provided (check for details with the manager).

Payment by card in the store

You can pay for your order with a Visa or MasterCard bank card at our store through the app.

Payment using payment cards is made in the following way: when placing an order on the website, you will be asked to select a payment method. In the "Payment" column, you need to select "Payment by card in the store". After that, you need to take your bank card with you to the store to pay for your order. Please note that before paying, check the goods in the store when picking them up.

For ACH transfers the Company details would be provided by email. Usually there is a certain percentage of prepayment followed by post payment amount after the receipt of the products.

Payment is made after checking the parcel for compliance with the order and the sales receipt in USD. Please note that when receiving the parcel at the branch of the carrier company or from the courier and paying, you sign the acceptance certificate, which confirms the fact of checking the parcel for compliance with your order, and also agrees with the appearance of the goods, its completeness and has no claims against the online store and the carrier company.

Returns

We will accept returns only in case of significant damage. No other type of returns after the usage of the product would be acceptabled, therefore check the product in compliance of your expectrations, make sure it is fully functional after the opening of the box.